Getting work done shouldn't feel like a second job.
RepairPro was built around a simple idea: customers should have one reliable place to start when something needs repairing, improving or renovating.
Finding the right person is often harder than the job itself.
A homeowner notices a problem. Then comes the searching, calling, waiting, comparing and trying to figure out whether the person answering the phone is even the right trade for the work.
Larger projects make it even harder. A renovation may involve several different skills, different schedules and work that needs to happen in the right order.
RepairPro is designed to simplify that. Tell us what needs to get done. We help assess the request, coordinate the appropriate professional and keep the project moving.
One customer.
One project.
One point of contact.
Behind the scenes there may be different professionals, trades and moving pieces. The customer shouldn't have to manage all of them.
The work matters.
So does everything around it.
Good workmanship is only part of a good customer experience. Communication, reliability and coordination matter too.
Respond
A customer shouldn't wonder whether anyone received their request.
Understand
Before sending someone, understand what actually needs to be done.
Match
Different jobs require different skills. The right professional matters.
Coordinate
Scheduling, communication and sequencing can make or break a project.
Follow Through
Getting somebody to the property isn't the goal. Getting the job completed is.
Improve
Every completed project should make the next customer experience better.
RepairPro isn't defined by the size of the project.
Sometimes the customer needs a door repaired. Sometimes they want an entire basement finished. Sometimes they have six unrelated things that have been sitting on a list for months.
The starting point is the same: tell us what needs to get done.
The customer sees RepairPro. We handle the coordination.
The professional needed for one job may be completely different from the person needed for the next.
A better way to manage property work.
RepairPro is building a network capable of handling more than one narrow category of service.
The goal is to make RepairPro the place customers think of whenever something on their property needs to be repaired, installed, improved or renovated.
One request. The right professional. The job managed.